Customer Service Representative

Job Description

(TOPIK 5 OR TOPIK 6)

-> To be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service.

-> To be able to deal with customers and meet customer requirements

-> Language: Should be fluent in spoken English & the specific Language (Korean).

-> Personal Style Enablers:

-> Should have a good standard of both Spoken and written English.

-> Needs to be a team player with a positive attitude.

-> Should be adaptable to change.

-> Needs to display confidence and the ability to sell a given product.

-> Extrovert with a customer service mind set.